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Shipping & Returns

Returns Policy

You may return all new, unopened items within 30 days of delivery for a full refund unless customized. Customized items are not returnable including anything engraved or special ordered. The buyer is responsible for shipping cost unless the return is a result of our error (you received an incorrect or defective item, etc.). We will email you a prepaid shipping label if the mistake was ours. Your order and return authorization numbers (RA#) are the same.


We will process your refund within 48hr to 72hr once the item has been received. Most banks take an addition 5 to 10 business days to complete our refund request.

If you need to return an item, please Contact Us with your order number and details about the product and we will respond quickly with instructions. Used items are not returnable.

Shipping

Most of the items we sell are in stock and ship within 5 business day. However, some jewelry is made to order, requires sizing, engraving or assembly time before shipment. Read below for more information.

1 - 2 Weeks

 

All Products Needing Engraving, Custom Birthstones and Special Orders.

2 - 3 Weeks

 

Sterling Silver/Vermeil Masonic, Police and Military Rings

3 - 4 Weeks

 

Custom Engagement Rings, Gold Masonic, Police and Military Rings



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